Frequently Asked Questions
Everything you need to know about shopping and selling pre-loved baby gear.
How do you ensure the quality of pre-owned items?
Every item undergoes a rigorous multi-point inspection process. We check for wear, functionality, and cleanliness, ensuring we only list products that are in excellent or like-new condition.
What is your shipping policy?
We offer flat-rate shipping across the country. Orders are typically processed within 24-48 hours, and you will receive a tracking number as soon as your package is on its way.
Can I return an item if it doesn't fit?
Due to the unique nature of consignment, all sales are final. However, if an item was misrepresented or arrives damaged, please contact our support team within 48 hours for a resolution.
How do I sell my baby's outgrown clothes and gear?
Selling is easy! You can book a drop-off appointment or request a prepaid shipping bag through our 'Sell With Us' page. Once your items sell, you receive a percentage of the sale price.
Are the products sanitized before being listed?
Yes, all clothing is laundered with hypoallergenic detergent, and hard goods like strollers and high chairs are steam-cleaned and sanitized using baby-safe products.
Do you check for product recalls?
Safety is our top priority. We cross-reference every piece of gear, stroller, and toy against the latest CPSC recall lists before accepting them into our inventory.